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Customer Satisfaction

Our Core Values

The Metropolitan Core Values of family, honesty and quality were born out of our passion for facilitating the best buying experience for home and business owners. At Metropolitan, we stand by our products, by our dealers, and know that these core values are the key to the highest level of customer satisfaction.

Family

Family is important to us at Metropolitan. We understand that running a household or a business is about keeping track of schedules, coming and going as required, and ultimately about keeping your family or product safe. We are always on the lookout for the best and newest products to make access easier to control, more reliable and safer for your business, for you and for your loved ones.

Honesty

Safety means providing the right equipment and connecting you with trained professionals who can install it properly. Our experience has taught us that building relationships relies on trust, and trust is earned through honesty. We implement honesty when selecting our dealers, and when selling them our products. We are selective in whom we put our trust and would not connect you with anyone we did not trust ourselves – we worry, so you don’t have to.

Quality

We want your doors to look their best and represent your personal style. Our catalogue spans every style from the classic favourites to today’s modern edgy trend setters. The one thing every door style has in common is our commitment to quality: we pledge to provide only 100% North American manufactured doors and operators.

Your satisfaction is our number One priority.

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